Contact us
Say hi. We’ll write back.
A real person reads every email and picks up every call. If something looks off with your card, we’d much rather hear from you than leave you guessing.
support@giftcardsmall.com
Best for anything that needs the back-and-forth, or where you can paste a screenshot.
Write to us
Phone
878‑777‑2883
Mon–Fri, 9am–6pm Eastern. Outside those hours, leave a voicemail and we’ll call you back.
Call now
Urgent
Lost or stolen card? Call right away.
Don’t email lost-card reports — a phone call lets us block the card and check for unauthorized activity in real time. Please have ready: the last 4 digits of the card, the expiry date, and the approximate date and amount of any suspect transaction.
Please do not include the full card number or CVV in email — even to us.
Before you write…
- Please don’t send your full card number or CVV. The last four digits are plenty for us to find your card.
- Most balance questions are answered on the help page.